VillageCraft

VillageCraft Boards => Reports & Grievances => Topic started by: fireboy50 on 23 May 2017, 05:15:29 PM

Title: Sceduled server reset caused me to lose all items on my person
Post by: fireboy50 on 23 May 2017, 05:15:29 PM
At the 22:00 London Time, the server did its usual scheduled reset. I was in the end collecting shulker boxes. When I logged back in, all of my items were gone.
As well as a few shulker parts and a few stacks of general end blocks, I lost my "God" Pick, Sword and Boots.

These were obtained a few days ago from a drop party that Frog did. Please help!
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: Airbongo on 23 May 2017, 05:37:59 PM
Hi, Octo is investigating the issue.
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: OctoGamer on 23 May 2017, 05:47:25 PM
Do you think you could be more specific in what you had? right now your inventory on VC has 4 end rods and that's what I found in your player file. I can try to get a backup from right before the restart and that will most likely have your items and then we can replace. I just need you to post a list of what you had.
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: fireboy50 on 23 May 2017, 05:51:13 PM
Thank you! I have pictures of the tools but it isn't letting me attach them. If there's anywhere else I can post them I will.

Diamond Pickaxe
Eff 5
Unb 3
Fort 3
Mending

Diamond Sword
Sharp 5
Unb 3
Fire aspect 2
Looting 3
Sweeping edge 3
Mending

Diamond Boots
Prot 4
Depth 3
Feather 4
Unb 3
Mending
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: fireboy50 on 23 May 2017, 05:53:14 PM
As for other items, I had a few stacks of purpar and end bricks and about 15 shulker box halfs but I can't be exact. I also had some feathers and a believe some potato's
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: OctoGamer on 23 May 2017, 05:53:39 PM
Thank you! I have pictures of the tools but it isn't letting me attach them. If there's anywhere else I can post them I will.
get the link from an image uploading site like lightshot, tinypic, imgur and put them in brackets like this (http://i67.tinypic.com/idfwbs.png) and post here
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: fireboy50 on 23 May 2017, 05:56:09 PM
http://imgur.com/35Z1qHx

http://imgur.com/fmvm4aR

http://imgur.com/YX0ctSN
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: fireboy50 on 23 May 2017, 05:57:22 PM
You'll have to ignore my half awake cousin in the background.
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: fireboy50 on 23 May 2017, 06:16:05 PM
(http://imgur.com/35Z1qHx)

(http://imgur.com/fmvm4aR)

(http://imgur.com/YX0ctSN)

Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: Akomine on 23 May 2017, 08:08:54 PM
You'll have to ignore my half awake cousin in the background.

Unfortunately, we will not be able to ignore your half awake cousin in the background. We will be forced to put his half awake picture as our desktop backgrounds until further notice. Thank you.


Fun fact: you don't need to take a picture of your screen.
- You can take screenshots in Minecraft with F2 (or Fn+F2 on Mac), and you can access the screenshots folder in the options menu. You can upload them to imgur and share here.

- You can also download a screen capture program like Gyazo (simple) or ShareX (more complex, better, windows only) to instantly get a screen grab and create a link to share. https://getsharex.com/ https://gyazo.com/en
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: OctoGamer on 23 May 2017, 08:28:53 PM
So I did some more investigating, your inventory had 4 end rods right after the restart, your ender chest is empty and your backpack doesn't have the items. In my four years of playing on VC I've never seen a report for something like this. Did you die before restart? without solid proof that you had the items (screenshot's don't really prove you lost the items, just that you had them at one point) We cannot replace them. If we replaced items without proof, some players would just make false reports to get free items. I'll help you recreate your items next time I'm online.
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: fireboy50 on 24 May 2017, 03:13:08 AM
 :'( I'm certain that I didn't die, when I logged back in I was in the same place (on top of an end fortress fighting a shulker) but with nothing on my person
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: fireboy50 on 24 May 2017, 03:15:53 AM
Is there any way to check what I previously had on my person? I'm not sure exactly what they show, but would it be possible to check before and after the restart? If you can also see interactions with chests and deaths then you would know that they will have disappeared?
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: OctoGamer on 24 May 2017, 06:55:52 AM
We can't just replace items without proof, I did quite a bit of investigating and nothing proves that you lost them due to the restart. I'll let another staff member post whether they think we should replace your items or not. If we can't replace them from creative, I said I would help you recreate your items next time we're both on.
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: Airbongo on 24 May 2017, 09:00:22 AM
I say help them replace their items
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: OctoGamer on 1 June 2017, 10:10:33 PM
@fireboy50 do you still want help replacing your items? I'm locking this thread if we don't hear back from you in a few days.
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: PengBunny on 1 June 2017, 11:34:20 PM
@fireboy50 do you still want help replacing your items? I'm locking this thread if we don't hear back from you in a few days.

oh come on there isn't a reason to lock the thread just give them time lol
Title: Re: Sceduled server reset caused me to lose all items on my person
Post by: OctoGamer on 2 June 2017, 06:22:00 AM
There isn't a reason to keep it open for over 2 weeks without a reply from him, when I've offered to help replace his items. Just because it gets locked doesn't mean he can't PM me on here or ask for help on the server. People usually reply to a report they've   made within a few days. It's pretty obvious that if he doesn't reply for 2 weeks he's forgotten, doesn't need help, doesn't care etc. (Especially when they've been on the server and the forums within the last few days.)  It's why I @'d him while posting that, in case he has forgotten.